FREE UK postage on all orders over £30

Postage & Returns

Now accepting orders worldwide!

How much will postage cost?

We want to keep things as simple as possible:

UK Royal Mail first class £3.50

EU Royal Mail International standard £8.50

Everywhere else Royal Mail International standard £14.50



How long will my twool take to come?

Our lovely couriers will be delivering your twool as quickly as possible. We try to deliver all items to you within 5 working days of recieving the order. Once you have placed your order, you will recieve an email informing you of dispatch. For orders outside of the UK please refer to Royal Mail for delivery information.

How do I return stuff?

We know you'll love our products, but if you need to send anything back for whatever reason then that's no biggy. Just drop us an email at or give us a call on 01364 654 467 immediately after recieving your lovely twool products to let us know whats wrong and then send it back within 14 days, simple.

Once we recieve the item we will make a full refund for the price of the goods and the original postage costs to the card you purchased it on.

OK, so if you needed a little more info than this, check out the legal gubbins.


What makes Twool special